Dr Mark Williams
Dr Steve Porter
Di is a highly trained and skilled clinician. Her primary focus is on supporting our older patients with their care needs, providing full clinical support for patients with long term conditions, dementia, home visits etc.
Advanced Nurse Practitioners
Sonya Allen Independent Nurse Prescriber, MSc Advanced Clinical Practice, Family Planning.
Gill Lawson Independent Nurse Prescriber
Marney Gibson Independent Nurse Prescriber
Our Advanced Nurse Practitioners (ANPs) are specially trained and highly qualified in assessment, diagnosis and treatment including prescribing, if necessary, for a wide range of common minor illnesses and injuries.
They are qualified to handle the majority of minor and common medical problems and most of our same day urgent appointment requests go to them. They have a number of pre-bookable appointments each week in addition to same day urgent matters.
The Practice Nurse Team is available by appointment at Brookside Health Centre 9.00am - 1.00pm and 2.00pm - 5.30pm through a series of regular clinics. Our nurse-led clinics include asthma, COPD, diabetes, routine vaccinations, dressings, ear syringing, coronary heart disease, administration of Warfarin and Steroids, family planning and travel vaccines.
Health Care Assistants
We have a team of Health Care Assistants (HCAs) in the Practice, who also have regular clinics including blood pressure checks and over 75’s health checks. They also assist with minor operations and provide a chaperone service as required. The HCAs also manage the 24 hour BP monitoring ECGs and process urine test results.
We have a part time pharmacist in the Practice who undertakes medication reviews with patients. If you need to discuss your medication, particularly if you are taking several different medicines, you can make an appointment to see the Pharmacist.
The MSK Practitioner is able to deal with a large variety of aches and pains, and can also prescribe medication as well as administer steroid injections.
Carina Eccles in the practice manager and she is responsible for the administration of the practice. She would be happy to hear your views and suggestions about the services offered by the practice.
Patient Co-ordinators have an important role in patient communication and liaison; they do a lot more than meet and greet, or book appointments. They can support on navigating your way around the NHS or community services, appointment and home visit requests, sick note requests, enquiries about results and new patient and on–line registrations.
The Doctors and other clinicians have instructed the Patient Co-ordinators to ask patients for a brief reason why they need to be seen, have a home visit, or request a telephone consultation.
The Patient Co-ordinators have been trained to ask certain questions in order to:
- help the doctors prioritise home visits and phone calls
- ensure patients receive appropriate medical care or help at an appropriate time
- direct patients to see an Advanced Nurse Practitioner or other health professional, rather than a doctor where appropriate
Patient Co-ordinators, like all members of the team, are bound by confidentiality rules. All of our staff are required to adhere to GDPR standards and any information given by you is treated with the strictest confidence.
The practice reception is staffed when the health centre is open, and our Patient Co-ordinators will be your first contact with the practice and will ask you for further details. This is to ensure that we can assist you as efficiently as possible and to ensure you are seen by an appropriately qualified clinician.
The Patient Co-ordinator may not be able to give you exactly what you want in terms of who you see and when. The Practice has a finite number of available GP and other clinical appointments. Once these appointments have been booked it is not possible to create new appointments for you. We ask that every caller shows respect and understanding when speaking with our Patient Co-ordinators who work very hard to assist you.
The Patient Co-ordinators are bound by the same rules of confidentiality as doctors and nurses. All patient information on written/computer records will be regarded as confidential and will only be passed to other health professionals on a need-to-know basis.
The Community Nursing Team provide a nursing service to housebound patients only. The service they provide may include wound care, pressure area care, continence support, administration of injections and care of patients who are approaching the end of their lives.
The team are no longer based at the practice and contact for the team has now moved to St Mary’s Hospital, so please ring 01983 534323 to speak to a member of the administration team, or to leave a message.
The Health Visitor visits Brookside Health Centre each week. She is a qualified nurse who has had extra training in Health Promotion and Child Health. Part of her role is to help families, especially families with babies and young children, to avoid illness and stay healthy. The Health Visitor can visit families at home, or you can see her at the Health Centre or Children's Centre. Please ring Brookside Health Centre if you would like to contact her, pressing the appropriate option on your phone.
Medical Students, GP Trainees and Student Nurses
Occasionally, we have students and trainees visiting the practice to gain experience in general practice. If you are at all unhappy for them to be in attendance during a consultation at the practice, please inform the Patient Co-ordinator on arrival or as soon as you are made aware that there will be someone else in attendance.
We are a training practice. This means that fully qualified Doctors are able to undertake additional GP training in the Practice in order to take up a career in General Practice. These doctors (called GP Specialist Registrars) work with the practice team for up to one year before becoming General Practitioners after completing their training. They are at all times encouraged to seek advice when required from the practice partners.